Program Categories
Program Categories

Programs Tagged With "team work"

Program Search

Looking for a specific program?

You can also search for specific speakers by clicking here.

Empathetic Customer Service In The Workplace
Exceeding The Customers Expectations
Updated!
  
When you think of customer service, do you immediately think about empathy? Probably not-but you should. In developing empathy at work, you have to think about how you understand your client’s perspective. Even better, build long-lasting relationships. Seeing situations from the other person’s point of view is one of the most powerful skills you can acquire at work. Is it possible to have great technical skills and poor customer service – people skills? YES! It's time to start exceeding your customer's expectations and raising the level of your organization's customer service! Format: "45 - 60 minute keynote & .5 Day Workshop" This program is perfect for: *​Leadership *Managers *Team Members Attendee takeaways: *Why empathy is a critical attribute in any people business. *How to create long-term relationships and clients. *Learn to communicate in the customer's language. *How to understand customer's needs from their perspective. *The importance...

PRESENTED BY

Travels From: San Antonio, TX
Fee Range: Available Upon Request

More Information
Teams Centered on Camaraderie
Team-Building
  
With his usual high energy demeanor, natural and engaging humor, Dave completely focuses on camaraderie and examines a clear understanding of why it's crucial to building an effective and loyal team. From start to finish you'll see why Team Camaraderie is a hit for your next exclusive team building event. Learning Objectives: Developing skills for trust, communication and collaboration as a team Taking accountability Resolving conflict and maintaining a positive environment Facing new challenges as a team Developing more creative and effective results together

PRESENTED BY

Travels From: New York, NY
Fee Range: $7,500 - $10,000

More Information
The Power of Positive Influence
"Mind Reading" to achieve success
  
Using the skills of a mentalist and thinking like a Sherlock Holmes, it is possible to influence the actions of friends, co-workers and family members...in a POSITIVE way! This presentation demonstrates subtle ways to achieve success in sales, safety and interpersonal relations by knowing how people think, how to recognize physical "tells," and understanding the motivations of people all around you. You CAN read minds, and I will show you how. After this presentation, you must pledge to use your new "powers" only for good. This is powerful stuff.

PRESENTED BY

Travels From: Orange County, CA
Fee Range: Available Upon Request

More Information
"What did you say? The Perils of Communicating or NOT! While Digitally Distracted!"
A humorous take on our communications in a digital world
  
Humans have been struggling to develop effective communications since the beginning of time, as they endeavored find new ways to say “I am here to sell you something” or “I am here to invade you.” or even “Please go away!” In a working world where professionals pride themselves on their ability to stay connected and multi –task, this presentation reflects on human behaviors in a digital age in a virtual world where communications resides on electronic devices and corporate relationships are in constant flux. Using humor, insight and stories, Ms. Ryan discusses the impact of what we are doing and not doing, and how changing certain behaviors will pay off. Key topics include: The science of human behavior Your voice and body language – what you’re doing that’s not working Valuable techniques for improving your interactions

PRESENTED BY

Travels From: New York City, NY
Fee Range: Available Upon Request

More Information
Building United Strong Relations
"Where There is Unity There is Strength"
  
Seminars/Workshops/Retreats Things either happen or don't happen based on relationships; and relationships are built and maintained based on trust! Using a Relationship Attachment Model (R.A.M.) as the foundation, our sessions are designed to enable individuals/teams to Build United Strong Relationships (B.U.S.R.). In addition to our clients’ specific needs, we focus on enabling teams/individuals to build empowering relationships in the workplace and other group or team environment. The program also focuses on building strong families. Participants are encouraged to adopt and model “better-together” relationships because unity brings strength. Is your organization ready to build capacity for service excellence? Then we are ready to design a B.U.S.R. session to move you from where you are to where you want to be. Your goal - building relationships through trust. - becomes our goal. Our commitment and ability to deliver quality training sessions ...

PRESENTED BY

Travels From: Atlanta, GA
Fee Range: $2,500 - $5,000

More Information
BUILD YOUR TEAM FOR SUCCESS!
5 Keys to lead your team to success!
  
BUILD YOUR TEAM FOR SUCCESS! “Do you have a solid game plan? Are you attracting the right talent? Do they really understand their role in your team’s success? Are you developing each player on your team and holding them accountable? Are you executing the plan? Phil will challenge you to think about “team work” differently!” Cindy Novak, President, C L Network. 5 COMMON DENOMINATORS PREVAIL WITH WINNING! Knowledge equals confidence. Become an expert. Create a Vision and a Plan. Surround yourself with the right people. Create a winning Culture! Set reasonable, attainable expectations Successful Sports Teams follow those guidelines. Phil will make this come to life with stories and facts from his years in the NHL. Some stories will make you laugh while others will have you reflect. The message in each story will motivate and engage the audience. They will be entertained, informed and inspired to meet the next leadership challenge.

PRESENTED BY

Travels From: Detroit Area, MI
Fee Range: $1,000 - $2,500

More Information
The Role of Humor in Leadership and Team Building
Leader Humor from a Baby Boomer
  
Humor has been related to a number of positive effects when used by leaders: improved morale among workers, enhanced group cohesiveness, and even a positive impact on larger organizational outcomes. This presentation addresses how humor can be used to enhance leadership effectiveness with an emphasis on improved communication and team building. Guidelines for use of humor will be discussed to ensure humor does not get out of hand at work emphasizing the important of appropriate humor and educating staff on the dangers of using inappropriate humor. Learning Objectives: 1.Identify ways humor can be used to improve communication 2.Describe and practice humor techniques for team building 3.Recognize and distinguish the differences between appropriate and inappropriate humor

PRESENTED BY

Travels From: Tucson, AZ
Fee Range: $5,000 - $7,500

More Information
How To Connect, Communicate and Captivate!
Bringing Clarity, Charisma and Communication as to Engage Emotional and Social Intelligence
  
There's always a few in the crowd. That person who is funny, undercutting, and negative. He or she makes people laugh, or they drag others in a corner to talk about someone or something that is going wrong or not quite the way it used to be. Did you know that that one person may be STEALING your profits? Negativity is everywhere. Stinkin' thinkin is something that HAS TO GO. In order to have a team that works together, there needs to be flow, electricity, bonding experiences, chemistry, fun and a purpose that people are all on board with. They have to KNOW and believe their leadership is there until the END and that EACH person is IMPORTANT. This starts at the top, but EACH person in the company is SO SO important. They are the LIFEBLOOD of what works. And they are the DownFALL when it doesn't. Having a speaker who can bring people together, make the people feel honored to be a part of this team at this moment.. is what you need NOW. These people want to be a part of t...

PRESENTED BY

Travels From: Orlando, FL
Fee Range: $7,500 - $10,000

More Information
Interactive, smart, fun, funny, motivational programs on DISCOVERING PERSONAL STRENGTHS
Doug is an expert on showing leaders, managers and teams how to discover their personal strengths so they can be more amazing. 20 yrs' experience
  
EXCITING NEW DISCOVERIES! Discover and master your top personal strengths in leadership, teamwork and success so you can fully open the floodgates to awesome accomplishments, relationships and joy. To save you time, here is a concise list of 6 INTERACTIVE, SMART, FUN, FUNNY, MOTIVATIONAL, RESEARCH-BASED and RESULTS-GENERATING Programs. All teach Leadership, Teamwork, Handling Change, Communication and Generating More Revenue --YOU choose which area(s) you want emphasized for your attendees. Doug can focus his program on one or more of these key areas for success.) Or let Doug create a special program that meets your special needs. Available as inter-active keynote, half day or full day programs, or as ongoing training. 1. “Your Personal Strengths Are Your Most Priceless Possessions." Knowing your personal strengths makes you stronger. Use your personal strengths to be fantastic at what you do. Everyone has personal strengths, some of which might be hidden or under-utilized. ...

PRESENTED BY

Travels From: Southern California - Palm Springs, CA
Fee Range: $7,500 - $10,000

More Information
Integrating Creative Art Processes in the Pursuit of Purpose
Exploring Artful Paradigms for Organizational Application
  
An exploratory presentation and dialogue on the utility of embracing creative process in the midst of pursuit of purpose, meaning, collaborative goal setting, and vision.

PRESENTED BY

Travels From: Minneapolis, MN
Fee Range: Available Upon Request

More Information