Program Categories
Program Categories

Speaker Programs in Customer Service

Behind The Castle Walls
Creating MAGIC In Your Business
Updated!
  

What in the world could a small business possibly have in common with the "Happiest Place On Earth®?" More than you can imagine. In this chapter of "Behind The Castle Walls," self-professed "Disney Geek," Ron Ruth will take you on an inspiring journey into the creative and business genius of Walt Disney. He'll share his observations and extensive research as a long-time, frequent visitor to t...

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Travels From: Kansas City, MO
Fee Range: $1,000 - $2,500

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Healthcare Is a Calling
You can't fake customer service
NEW!
  

Spending a year in and out of hospitals with a child diagnosed with cancer provides many insights for healthcare professionals from a cancer mom's perspective. The things healthcare providers do routinely are often life changing moments for the patient and family. Those providers that commit the time and emotional energy to connect to patients and families are often rewarded with renewed purpose a...

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Travels From: St Louis, MO
Fee Range: $2,500 - $5,000

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Making Waves: The Art of Winning and Keeping Customers Through Customer Service and Sales Mastery
The Art of Winning and Keeping Customers Through Customer Service and Sales Mastery
  

WORKSHOP OBJECTIVES: -Through role play, writing, individual work, and team activities, participants will understand the WAVES approach to customer service and sales mastery through participants focusing on 1) Their Why, 2) Their Actions, 3) Their Voice, 4) Their Environment, and Their Special Touch when it comes to their role at work -Participants will understand the 7 types of responses to p...

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Travels From: Miami, FL
Fee Range: Open

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The 7 Laws of VIRAL customer service!
Simple steps to increase SALES and AMPLIFY your Business.
  

It doesn't matter what industry your in or what job you have customer service has got to be a top priority! Why? You guessed it! YOU are your BUSINESS! The reality is the average business loses 15% of its customers each year! Why? Perceived poor customer service! The good news is that if you can prevent 5% of your storms from leaving you can increase your bottom line profit by 25% to 95%!

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Travels From: Seattle, WA
Fee Range: Open

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NEXT-LEVEL SERVICE
TRANSFORM TYPICAL TRANSACTIONS INTO UNFORGETTABLE EXPERIENCES
  

Do you want more transactions and bigger tickets? Do you want to outperform your competition without having to out-advertise them? Are you ready to turn your customers into raving fans? When you focus less on what customers spend and more on how customers feel, EVERY transaction will become a marketing opportunity; make them feel great and they'll do your marketing for you. If you're ready to lear...

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Travels From: Los Angeles, CA
Fee Range: Over $10,000

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