Program Categories
Program Categories

Speaker Programs in Customer Service

Telling a Zillionaire "No"- Lessons In Customer Service
Battles and Victories Servicing the 1%
NEW!
  

Take a lively and engaging journey with a former Customer Service representative for the rich and famous. This 45 minute to 1 hour presentation is intended to inform and amuse any size audience. As a former Account Manager at Netjets for over 16 years to now owning my own Customer Service Training business, I speak about the lessons I learned while providing amazing customer service to the most ...

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Travels From: Laguna Hills, CA
Fee Range: Open

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Paving The Path to Loyal Customers!
Creating 5-Star Customer Experiences
  

Successful strategies that you can use to influence, enhance customer service, and increase retention - NOTE: All of my presentations are customized for YOUR THEME and specific outcomes. Key Focus: Adapting to Multi-Generational and Diverse Customers Throughout the Customer Experience Journey Creating 5-Star Customer Experiences Today’s consumer is engaging and interacting with their favori...

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Travels From: Wichita, KS
Fee Range: Available Upon Request

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"If Disney Ran Your Business What Would It Look Like?"
Secrets to Create a Disney-like Customer Focused Culture and Unique and Memorable Client Experience in Any Business Today!
  

(Keynote, 2-Hr or Full Day Program) Have you ever wondered how the Walt Disney World Resort® continues to produce a dynamic model on Business Excellence, Leadership, Working Environment and Customer Experience? Imagine if you could create a customer focused culture like Disney what would it look like? Picture your Organization and Team finally having a plan to:  Easily Attract More Custom...

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Travels From: Charlotte, NC
Fee Range: Available Upon Request

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Admins ONLY
Administrative Assistants Appreciation Seminar
  

Show your admins how much you love them and appreciate their hard work by hosting this seminar at your company. LESSONS: • NO lessons • NO strategy • NO tips and tricks AUDIENCE: Just a flat-out good time for admins and other corporate worker bees. Not recommended for management. TIME: 30-60 minutes

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Travels From: Indianapolis, IN
Fee Range: $2,500 - $5,000

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What are you Bragging on Lately?
Employees and clients will brag - good or bad. Knowing exactly what you want people to brag about optimizes all efforts to elevate success!
  

When I ask organizations what they want customers to brag about, the answers come fast. When I ask organizations what they want employees to brag about; the answers are not as clear. When we tie the behaviors your employees need to achieve great customer bragging to the behaviors your employees need from your leadership team for maximum support, that's when innovation, clarity, and great metrics g...

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Travels From: Ashburn VA, Denver CO
Fee Range: Open

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