Program Categories
Program Categories

Speaker Programs in Customer Service

Delivering Value to Your Customers
Using Technology & Data to Deliver MORE Value and Grow Your Business.
  

Learn from an actual data scientist and technology expert about the latest innovations in customer service. At the end of this program attendees will know: - How to create more value for customers by using analytics and reporting - How do deliver more value to customers by leveraging technology - How can data and feedback be used to enhance the customer experience - What is the secret to eng...

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Travels From: Tampa, FL
Fee Range: $2,500 - $5,000

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Its not YOUR sale!
The Action Hero approach to Customer Service.
  

Format: ​45,60, or 90 minute Keynote This program is perfect for: ​Sales teams Front Line sales Customer service Mangement teams The audience will leave with: ​Effective Communication skills The Five "Fs" of Customer service Rapport building Skills Emotional Intelligence skills Business is relationships. Customer service is fostering relationships.In this fun int...

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Travels From: Akron, OH
Fee Range: $7,500 - $10,000

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EXCEPTIONAL CUSTOMER SERVICE
Rave reviews; how exceptional service turns customers into your greatest marketing asset.
  

RAVE REVIEWS; HOW EXCEPTIONAL SERVICE TURNS CUSTOMERS INTO YOUR GREATEST MARKETING ASSET. AUDIENCE Front of house managers Executive Chefs Restaurant Managers Functions Managers Sales and Marketing Managers Independent owners and franchisees OVERVIEW In the digital era online reviews have more currency than ever before. Great reviews drive business and bring people through you...

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Travels From: Los Angeles, CA
Fee Range: Available Upon Request

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Customer Service is the New Marketing
Innovative and Exceptional Service Leads to a Lifetime Customer
  

In the world of Yelp.com and Google Reviews, business owners need to think outside the box when it comes to customer service. Your team and staff also need to learn the key to longevity in any industry: Keep a customer for life by creating a “raving fan.” This session delivers new and cutting-edge research that can be used to take customer service to new levels.

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Travels From: Atlanta, GA
Fee Range: $5,000 - $7,500

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Inspiring an Awesome, Outrageous and Legendary Customer Experience
- Starting with your internal customer
  

How do you ensure that your customers’ experience is meaningful, impactful and so awesome that they will go and tell everyone about it? What is the impact of not addressing it? What does "awesome" even look and sound like? How do you know when your customers really feel valued? How do you know when your employees feel valued?? In this roll-up-your-sleeves keynote and workshop, usi...

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Travels From: Los Angeles, CA
Fee Range: Available Upon Request

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