Do you struggle to motivate your team to care about customer service?
Learn how to turn-on the service switch and turn-on customer-centric thinking with your team by:
- Giving them a mission beyond their paycheck
- Creating service rituals that engage your team members
- Helping them find value in personalizing theoir service
- Tap into their ‘Reticular Activating System’ to deliver better service
Client quote: "Yes! Michael's presentation was inspiring, practical and has given our Executive Team a lot to consider. No more excuses...we are turning-on the service switch. THANK YOU, MICHAEL!"
