Outcome Based Sales: Customer success is when customers achieve their desired outcome (PC for sale) through interactions with your company. The desired outcome is straightforward. It’s what the customer needs to accomplish in the way they need to achieve it. There’s the desired outcome, and then there’s their appropriate experience. When you bring those two things together, you get the desired result. If we can help them achieve their desired outcome, they will be successful and stay with us.
Takeaways: Participants will also receive a digital copy of Wes Berry’s book Outcome Based Sales from his Business Quick Reads series. And to make this into a more personal journey, they will also be given an optional Outcome Based Sales 7-Day Challenge.
Wes Berry’s Speaking Catalog represents topics he has authored books on, and digital copies are provided to all attendees. He is an expert in these areas, making them readily available for Keynote Speaking and Workshop Presentations. Humor, motivation, and audience engagement are core components of all his presentations.
