Kid's Talk
What's Your Life Purpose?
Today's culture presents a challenge for young people struggling to grow up. With our incessant drive to consume and achieve, life's meaning can be elusive.I give young people the hope of a richer, more satisfying life by telling the story of my youth and how...
Shift Happens!® When The Customer Experience Is About WIIFM
It's about bringing the Customer back by creating transformational experiences not transactions.
Success is not about incremental improvements. Success is about bold, fundamental changes that create customer insistence. It is about repeat business, referrals, and retention. Bottom line: What's In It For Me (WIIFM) and me is the Customer.Oracle recently conducted a survey that revealed that only...
