Successful Communication
The Art of Listening
80% of successful communication is the ability to listen and 20% response. Yet most communication is 80% reacting and 20% focusing on hearing but not listening. Dr. Kevin first taught this lecture in corporate environments but has adjusted it to help people in all walks...
Creating A Culture of Kindness®
How to Use Compassion to Boost Passion & Profits
According to a recent national survey, over 68% of Americans say they do not enjoy their job and consequently, don’t look forward to going to work each morning. Yet, companies like Southwest Airlines employ some of the happiest people on earth. After years of studying...
Navigating the Storms
Improving Personal and Professional Team Dynamics
Want the excitement back in your personal or professional relationships? Need a break-through in your business or personal relationships? This 45 minute keynote or workshop will help you establish "fixed reference points" that will equip you and your team to navigate the storms to bette...
What Great Leaders Know About Storytelling
How to Draw People in With Your Message
KEYNOTE SPEECH FOR:Non profits, executives, education, women's events, public relationsHave you ever wondered how some people are able to command attention and respect, and get whatever they want out of life and their teams? Great leaders know the way to get people to take actio...
Service with Enthusiasm!
Motivating Customer Service Employees
It happens to the best of companies, organizations, and schools: Team members lose sight of why they were excited about their job in the first place.This program serves to relight the fire-within; the passion that brought them to the party; the pride they once enjoyed...
