Personal Success Begins At Home (Leadership Excellence Genius Zone Workshop #1)
Where diversity, equity, and inclusion harmonizes synergistically for your team-oriented millennial workforce and corporate family.
The essence of every company is its Leadership Team. In today’s highly competitive market, exceptionally skilled and talented individuals are treasured assets.Johnny’s experiential presentation is an ideal platform to re-energize and empower leaders to refine personal management styles, skills, and behavio...
Creating Showtime Moments
Making every customer interaction unforgettable!
Every time you interact with a customer, you are making an impression on them about your company. Most companies never take full advantage of those opportunities to create a lasting perception of importance to their client. Too often, we look at the "big moments" as...
How to Inspire an Audacious, Outrageous and Legendary Customer Experience
Let's Talk About CEX! The Customer and Employee Experience
How do you ensure that your Customers’ Experience (CX) is meaningful, impactful and so awesome and outrageous, that your customers and guests are excited to tell everyone about it? By making your employees the most important customer or guest.What is the impact of NOT addressing...
Shift Happens!® When You Exploring The WHY behind the "WOW" to retain your Customers and Employees.
Meaning Memories® How To create a Customer Return Policy For A Reason
This program shows you how to create experiences that engage customers in a personal way. to create an indelible, favorable impression. It provides insights that create transformational change within your organization that results in long-term sales growth.Jim provides a revolutionary way of thinking about you...
Improv(e) Your Sales Success! (Applying Improvisation to Sales Skills)
Engaging, Interactive Keynote or Workshop - Offered Live or Virtually
This live or virtual keynote (or workshop) explores how to listen and build ideas more effectively, moving good ideas to become great ideas. Applying the same techniques that improvisers use to create under pressure, the session ties those skills to your team/company. Every keynote is...