The Human Side of Healthcare Quality
What patients and families remember when the technology, metrics, and policies fade away.
Healthcare measures almost everything. But some of the things patients and families remember most are the hardest to measure. I learned that from the other side of the bed.In 2018, I spent months hospitalized with end-stage liver failure before receiving the liver transplant that saved...
I Am Domestic Violence
A Powerful One-Woman Show and Workshop That Gives Domestic Violence a Voice—and Challenges Us to Answer It
“Well, well, well. Y’all don’t recognize me, do you? That’s the story of my life. Everybody is always pretending they don't know who I am.”With those words, Domestic Violence rises from a seat among the attendees, interrupts the program, and takes over the room.In this...
FAMILY WEALTH: A HARD LOOK AT THE SOFT ISSUES
Family Wealth Keynote Speaker on the human side of wealth to strengthen governance, prepare rising generations, and build enduring family legacies.
Susan’s most requested topic!The human issues that keep UHNW families up at night: communication, stewardship, and preparing the next generation.Organizations that invite Susan to speak:Family Offices, Wealth Management Firms, Private Banks, RIAs and Trust Companies – client events and key employee retreats Family...
BEYOND THE SUCCESSION PLAN
Navigate the emotional dynamics of leadership transition while preserving family relationships, business continuity, and long-term legacy.
This talk guides financial advisors, wealth advisors and business advisors with essential tools to help steer your family business founder clients down the emotionally fraught path of succession planning.Your audience will learn about the nuance and finesse to the 3 key stages of family business...
FAMILY GOVERNANCE: THE CONVERSATIONS THAT MATTER MOST
Practical strategies for creating productive family meetings, improving communication, and building governance that works across generations.
Susan Schoenfeld is a Family Wealth Keynote Speaker on the human side of wealth who helps family offices, wealth management firms, and multigenerational families strengthen governance, prepare rising generations, and build enduring family legacies. Her presentations combine practical frameworks, real-world stories...
