Achieving Excellence
The Mouse, The Wizard and The Magic Needed to Achieve Excellence
Have you ever wondered what it takes to run a theme park? Why do some parks seem to squeak by while the mouse and the wizard achieve excellence? How do rides, attractions, and exhibits magically change over night? How are wait times controlled to make...
Who Hired These People?
Customer Service, the Champions and the Losers
Come enter the comical world of customer service as Peter shares his wonderful stories of the best and not so great companies in the world. From the man who wrote the book on service, Peter will take you through the highlights of such companies as...
Keys to the Kingdom
Leading through the Chaos
The most popular theme park in the world is filled with capacity on a holiday. The lines are backing up, the rides are going down and the disgruntled murmurs become roaring chaos. Who will step in an save the day? You put on your cape...
Presentations and Leadership
Design and Deliver Successful Presentations and Inspiring Speeches Like a Leader that Create Results
Learn the speaking techniques of the pros to cultivate leadership, success, and team-building together with world-class presentation design to motivate and inspire.The audience will leave with:· Ideas and inspiration to achieve clarity, confidence, and success when presenting. · Tips and pointers for making...
Neutralizing Obstacles Through Gratitude
Gratitude Turns What You Have Into Enough
I present an interactive, enlightening, and empowering keynote that provides you with the tools and techniques to take charge of your life.My presentation is available either in-person or virtually on a Zoom-type platform.I am NOT your typical robotic speaker with his powerpoint slides, instead, my...
