The Human Side of Healthcare Quality
What patients and families remember when the technology, metrics, and policies fade away.
Healthcare measures almost everything. But some of the things patients and families remember most are the hardest to measure. I learned that from the other side of the bed.In 2018, I spent months hospitalized with end-stage liver failure before receiving the liver transplant that saved...
Second Chances Are Given. Third Chapters Are Built
How to stop being defined by your hardest chapter and intentionally build what comes next
Surviving something isn’t the same as building something from it.In 2018, alcohol addiction and end-stage liver failure nearly ended my life. A liver transplant gave me a second chance—but what I eventually learned was that a second chance doesn’t automatically create a meaningful life. Tha...
The Hidden Cost of Addiction
How Leaders Can Protect Their People, Culture, and Families
Addiction doesn't stay at home when someone comes to work.Behind performance issues, absenteeism, changes in behavior, and struggling families can be a problem many organizations still don't know how to talk about. Substance use affects employees at every level, yet stigma and fear often keep...
The RECODE Intensive
A Private Breakthrough Experience for Lasting Identity-Level Change
The RECODE Intensive is a private transformational experience designed for high-achieving individuals who know what they want to change, understand what they “should” be doing, and yet still find themselves repeating patterns that no longer serve them.Rather than focusing only on mindset, motivation, or willpowe...
Be an Expert at Your Team
Three Plays to Help Smart Teams Get Better Together
You can have smart people, talented leaders, and plenty of expertise on a team and still wonder why working together is so hard. Meetings take more energy than they should. Tension lingers. The same issues resurface because people avoid saying what they really think, o...
