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Keynote Program Directory: Management

179 programs

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James D. Feldman CSP, CITE, CPIM, CPT, PCS

Shift Happens!® Think Inside The Box Using 3D Thinking™

Latest Best Selling Book

When Shift Happens, you can manage it, or it can control you. The pandemic shifted the entire world. In this process, it leveled the playing field and marketplace. It's now what you think but how you think when you focus on identifying market opportunities, mitigating...

Brian Reaves

Ignore the Impossible

Problem-Solving with a Magician's Mindset

Our most popular presentation!Everyone faces difficult decisions in work and life; seemingly insurmountable obstacles and choices that appear unfair and unreasonable when thrust upon us. At the same time, there are those who never seem to give up no matter what and always find a...

Brian Reaves

Creating Showtime Moments

Making every customer interaction unforgettable!

Every time you interact with a customer, you are making an impression on them about your company. Most companies never take full advantage of those opportunities to create a lasting perception of importance to their client. Too often, we look at the "big moments" as...

James D. Feldman CSP, CITE, CPIM, CPT, PCS

Shift Happens!® When You Exploring The WHY behind the "WOW" to retain your Customers and Employees.

Meaning Memories® How To create a Customer Return Policy For A Reason

This program shows you how to create experiences that engage customers in a personal way. to create an indelible, favorable impression. It provides insights that create transformational change within your organization that results in long-term sales growth.Jim provides a revolutionary way of thinking about you...

Dr. Jessica Houston

Exceptional Leadership

There is Power in Persistence

Exceptional leaders remain creative and efficient, even when conditions are not ideal. During this interactive training, leaders will be challenged to use their frustration as fuel. Leaders will also discover how to accelerate their growth and persist under pressure. Everyone will leave equipped with practical...