Difficult, Demanding ,in Your Face and in Your Office...
....encountering and defusing the hostile patient in a medical pract
All medical practices hope that all patients are happy and satisfied, but the truth of the matter is that every office will encounter some one who is angry, difficult, hostile, or demanding at some point in the life of the business. These patients can show...
Time Management in "The Cloud" Using Gmail/Google
Managing Your Time, Projects, People, Tasks, Ideas and E-mail Using Gmail and Google
Description: (This program has been growing in popularity as more organizations switch to Gmail/Google productivity tools for managing their e-mail, calendar, etc.) Similar to Randy Dean's popular Finding an Extra Hour Every Day program and his Optimizing Your MS Outlook program, this program specifically shows...
Finding an Extra Hour Every Day
Time Management Tips and Tricks for Busy Professionals
In this popular program on “finding an extra hour of productivity” every day, Randy Dean, the “Totally Obsessed” Time Management/E-mail Guy uses humor and high energy as he goes into many of the most common areas of productivity loss (and possible gain!) afflicting many busy...
Optimizing Your Microsoft Outlook
Time, Project, People, Task, Idea and (Of Course) E-mail Management Using Microsoft Outlook
In this popular program on “getting the most from your Outlook” as well as “Taming Your E-mail Beast” for MS Outlook Users, Randy Dean, author of the recent Amazon e-mail bestseller, Taming the E-mail Beast, shows how to expand your capabilities with the market-leading Microsof...
Smart Phone Success & Terrific Tablets
Getting More Productivity (and Fun!) From Your Smart Phone and Tablet Devices
You know which apps are fun, but what apps and functions will help you turn your Droid, IPhone, and/or Windows device into a productivity workhorse? In this session, we’ll discuss the apps, online services and peripheral devices that help take your Smart Phone (and tablets)...
