Creating A Culture of Kindness®
How to Use Compassion to Boost Passion & Profits
According to a recent national survey, over 68% of Americans say they do not enjoy their job and consequently, don’t look forward to going to work each morning. Yet, companies like Southwest Airlines employ some of the happiest people on earth. After years of studying...
Service with Enthusiasm!
Motivating Customer Service Employees
It happens to the best of companies, organizations, and schools: Team members lose sight of why they were excited about their job in the first place.This program serves to relight the fire-within; the passion that brought them to the party; the pride they once enjoyed...
Out of the Ashes
Learning to Survive in a Changing World
"Change", says Michael Hingson, "happens to all of us each and every day". "However, no matter how much we say we embrace change the fact is that when it happens to us personally we tend to regard it as a negative thing and wonder why...
