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Keynote Program Directory: Travel/Tourism

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James D. Feldman CSP, CITE, CPIM, CPT, PCS

Shift Happens!® When You Exploring The WHY behind the "WOW" to retain your Customers and Employees.

Meaning Memories® How To create a Customer Return Policy For A Reason

This program shows you how to create experiences that engage customers in a personal way. to create an indelible, favorable impression. It provides insights that create transformational change within your organization that results in long-term sales growth.Jim provides a revolutionary way of thinking about you...