People say they want change all the time. Organizations want better performance. Leaders want stronger teams. Employees want better relationships and work environments. Individuals want different results.
Then change actually begins—and resistance shows up.
We return to familiar behaviors, defend old ways of doing things, procrastinate, rationalize, or become uncomfortable when we're asked to behave differently. It can happen even when we genuinely want the outcome on the other side.
In this presentation, Debbie Longo explores why change can be so difficult from a behavioral perspective. Participants learn how familiarity, fear, habits, emotional responses, expectations, and established behavioral patterns can keep people attached to what they know—even when what they know is no longer working.
The audience is challenged to look at change differently. Instead of asking only, “What do I want to change?” they begin asking, “What am I willing to do differently to create that change?”
Because wanting change is the beginning. Changing behavior is what moves us forward.
