About the Presentation:
Change is inevitable and no one is immune to the differences or unrealized expectations that often cause challenges. The amount of time organizations and businesses spend on change management is surprisingly high. The quality of relationships and productivity in the workplace can improve drastically by applying the right information to resolve disputes before they escalate.
During this session, you will discover the eight principles that can equip leaders to better communicate change while handling conflicting expectations and reducing the destructive impact of miscommunication during the change process.
Presentation Objectives:
· Explore how ineffective communication impacts the work environment (impact to morale, productivity)
· Understand the various warning signs and triggers of conflict
· Learn the 8 principles and a process for addressing situations in order to create a healthier and more productive work environment
· How to coach your leaders to deescalate and resolve conflict situations