The economic and other external disruptions will continue to come in 2023 and beyond, putting your customers under pressure, making them much less loyal, and ripe for churn. Retaining those customers will require aligned teams. Learn how leaders can mitigate risks by creating stronger teams on the inside, and foster more of the “non-negotiable” qualities you expect from them. Denise will outline 4 key actions leaders can take.
Denise Graziano is a strategic advisor and expert in organizational communication and change. She is a recognized authority, international speaker, best selling author and 3 decade advisor to the C-suite. Denise delivers insights across strategy, employee, customer and investor relationship issues.
Her experience has enabled her to accurately predict blind spots about team performance that can exponentially affect a company’s bottom line. She is regularly featured in the media and is best selling author of Talent is a Team Sport. She is CEO of Graziano Associates, a boutique consulting firm that solves today's talent, management and communication challenges.