Comical Communication for Customer Service

Comical Communication for Customer Service

Using humor to enhance customer relations

Customers willing to laugh are willing to listen. Using humor is the best way of communicating just about anything. because humor overcomes objections and other obstacles. It helps people consider ideas they normally would not entertain. Humor is a multi-billion-dollar industry. That's why commercials without humor do not exist. A "sense of humor" is essential for customer satisfaction. This presentation discusses: Non-verbal Para-verbal, and Verbal communication Barriers to communication Active Listening skills: and Improving Customer Service with Humor Strategies

David Jacobson, LCSW CHP — Motivational Speaker

David Jacobson, LCSW CHP

The best of humor from a baby boomer!

One of a very rare breed of Board Certified Humor Professionals bestowed by the Humor Academy of the Association of Applied and Therapeutic Humor. David received a personal thank you from President Obama for his work with trauma survivors.

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