Replacing one employee costs between 33% and 400% of that person's annual pay. Multiply that by your turnover number and you are looking at the largest uncontrolled expense in your organization -- and it does not appear as a line item anywhere in your budget.
Here is what makes it fixable: 81% of that turnover traces back to one relationship, the one between an employee and their direct supervisor. People do not leave organizations. They leave the person they report to.
The Pathway walks your leaders through the entire employee journey and shows them exactly where loyalty is won and lost -- from the job posting through the first 90 days, the first year, and the long middle where most good people quietly check out.
THE PATHWAY
ATTRACT -- why your job posting is filtering out the people you actually want, and how to describe the work so the right person self-selects in.
SELECT -- hiring for belief and behavioral fit rather than resume keywords, including practical interview questions that reveal how someone will actually operate.
ONBOARD -- the first 90 days determine years of retention. Most organizations spend them on paperwork. Your leaders will leave with a better plan.
DEVELOP -- coaching for performance, correcting without crushing, and building a growth path people can see. The number one reason good employees leave is that they stopped being able to picture their future.
ENGAGE -- what actually drives discretionary effort across four generations, and why the same recognition lands differently for different people.
RETAIN -- the stay conversation, the warning signals that appear six months before a resignation, and how to intervene while it still matters.
THE TRANSFORMATION: turnover stops being a weather event that happens to you and becomes something your leaders manage on purpose. Recruiting costs drop. Institutional knowledge stays. Teams get faster because they are not constantly rebuilding. And your best people stop being recruited away by organizations that treat retention as a strategy.
WHAT YOUR AUDIENCE WALKS OUT WITH
- A map of the full employee journey with the specific leadership behavior required at each stage
- The real cost-of-turnover calculation for their own team
- Interview questions that surface belief and fit rather than rehearsed answers
- A 90-day onboarding structure that produces loyalty rather than paperwork
- The early warning signals of a resignation and the stay conversation script
FORMATS
Keynote, workshop, or training, 60-90 minutes. Expandable to a half-day or full-day training, or a multi-session leadership development series for supervisors and managers.
BEST FOR
Associations and industries facing a workforce shortage, healthcare, banking and financial services, manufacturing, hospitality and restaurants, municipalities and government, and any organization where turnover has become the number one line item nobody can quite explain to the board.
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MORE PROGRAMS FROM JODY HOLLAND
The 4 Roles of a Leader | Bold Culture: Stop Dragging Your Team Uphill | Accountability At Work: The 70/30 Formula | The Next Gen Leader | Read Em And Reap: How To Read Anyone in 10 Seconds | Yay! I am A Supervisor! Now What?! | Turn Me On: Presentations That Inspire Action | The Butterfly Effect | Full self-leadership, supervision, management, leadership, and strategy curriculum.
ABOUT JODY
300+ keynotes. 300,000 leaders trained. 14 countries. Author of 18 books and creator of 30 training programs. M.S. in Applied Psychology. Executive coach to 20+ CEOs.
