In this talk, Dr. BCW asserts that, by actively identifying and addressing unconscious bias and race-based medical practices, healthcare organizations can work towards providing fair, high-quality care for all patients, regardless of their racial or ethnic backgrounds. In this candid, eye-opening conversations, Dr. BCW underline the following:
How unconscious bias impacts our behavior and interactions without us realizing it.
Real world examples chronicling the impact of bias on quality of service delivery and health outcomes.
Three approaches healthcare service providers can use to combat bias.
