Shift Happens!® If You Use The "F" word on the Journey To Bright Ideas™
Navigating The Roadmap To Success
Jim loves the F word. By F-word he means F.E.A.R. (What did you think he meant?) There are three normal responses...Fight, Flight, Freeze but with encouragement, encourages focus.F.E.A.R. (Failure. Examination. Adjustment. Recollection.)F.E.A.R. is the hidden driver of excellence. It offers management insights to...
Difficult, Demanding ,in Your Face and in Your Office...
....encountering and defusing the hostile patient in a medical pract
All medical practices hope that all patients are happy and satisfied, but the truth of the matter is that every office will encounter some one who is angry, difficult, hostile, or demanding at some point in the life of the business. These patients can show...
Speaking What You Think, Talking It Out Loud
What you tell yourself and others and how you drive the results you get
Gail will take you on a journey that inspires, motivates and deeply moves you to see, hear, and feel more, heighten your listening, amp up your excitement, eagerness to participate and interact with her and fellow attendees, and stay curious!
Creating A Culture of Kindness®
How to Use Compassion to Boost Passion & Profits
According to a recent national survey, over 68% of Americans say they do not enjoy their job and consequently, don’t look forward to going to work each morning. Yet, companies like Southwest Airlines employ some of the happiest people on earth. After years of studying...
Memory Fun 101
Memory Training for Everyone
A great memory is something you can develop! Imagine being able to remember names, facts, figures, foreign languages and much more!As a National Memory Champion, Chester Santos has used the skills he has honed to teach thousands of people to reach their potential to develop...
