Rock Solid Leadership
Values-Based Leadership
It’s no secret; award-winning teams always have a world-class leader.Leaders are driving forces that take charge during hard choices and guide people toward success. However, demands constantly shift, and the endless need for decision-making can send even the most seasoned leaders into a panic.Eric Papp...
Shift Happens!® When You Profit from Uncertainty
You can't build your business of tomorrow using the tools of yesterday.
This is for any organization that wants to go from where you are today to where you want to be tomorrow. It will help your attendees discover how to think differently, communicate better, and make more money.With recent changes in our world, we have to...
Shift Happens!® When The Customer Experience Is About WIIFM
It's about bringing the Customer back by creating transformational experiences not transactions.
Success is not about incremental improvements. Success is about bold, fundamental changes that create customer insistence. It is about repeat business, referrals, and retention. Bottom line: What's In It For Me (WIIFM) and me is the Customer.Oracle recently conducted a survey that revealed that only...
Attract Raving Fans
Discover ways to leverage what you do better than anyone else
If you sell or lead anything or anybody you need to be able to Attract Raving fans. Nobody does it alone. My book and speech are all about making it happen.As the COO of a Radio Network and a SVP of Sales, Kate's been o...
The Spork Principle
How to leverage what you have to get what you need
#bethespork #sporkatunityDo you feel understaffed, under resourced, and under______(fill in the blank)? Do you feel like the gap between where you are and where you want to be is too far to bridge? If so you are not alone. Being a leader means you ofte...
