Shift Happens!® At The B2B Bootcamp
If you are not offering incentives and recognition you are losing opportunities to WOW your Customers, Employees, Suppliers.
This Boot Camp will provide focused, relevant, insights into the B2B marketing realm, what it is, and its functions–both short and long term tactics for improving your performance.Real world examples from a real world practitioner. Learn how to get past the gatekeeper to the decisio...
Shift Happens!® When You Dare To Be Different
Creating sustaining client relationships
This is the blueprint for contractually growing your business. Your audience will learn how to develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information and expertise. Discover what clients really want from...
VIRTUAL PRESENTATIONS
Every live presentation is also available for VIRTUAL PRESENTATIONS
During these challenging times, many meetings have been postponed or canceled. James has been presenting virtual content for almost every topic he offers.It can be challenging to make virtual presentations exciting and engaging. If you’ve ever attended one where drab slides accompanied a low energy...
Growing Sales Through Customer Service Excellence
Proven Strategies from the Cusotmer Service Trenches for Strengthening Relationships and Increasing Your Bottom Line
In 20 years of business, Larry never lost a customer to a competitor in a highly competitive industry. He credits this to consistently and creatively exceeding expectations of his clients. In fact, his clients became a "raving fans word-of-mouth" referral system. Now Larry set i...
Making Ideas Happen
Passion, Priorities, and Perseverance
Many people have ideas for their own personal growth and for new ways to accomplish more at their work. Sadly, many ideas never come to fruition because one or more of the following three characteristics are missing:Passion. No great idea ever happened without dedicated passion....